Lotus Traveler can't send email

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Lotus Traveler can't send email

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Error Message

Platform: Other

Release: 8.5

Reproducible: Always

I've set up Lotus Traveler on a Windows Server running Domino and two HTC Pro phones.

The phones are receiving emails, calendar entries, and contacts.

When I try to send an email from the phone ... bad things happen. The mail message makes it to the 'sent' view of the mail file, but never really mails it out. It sits in the inbox of the device. Here's what the Domino Server says when it tries to sync:

"Notes Traveler: SEVERE .... Problem Mailing TO: .... Notes Error: Cannot store document - database has too many unique field names. Please set the 'Allow more fields in Database' option or ask your Administrator to compact the database".

The option is set in the mail file, and I have tried doing a 'copy' compact. This has not resolved the issue. Any ideas why this is happening and how to fix it?

Feedback number WEBB7WERBU created by ~Dexter Zenluveretsi on 10/01/2009

Status: Open
Comments: